Account Management

Information for how to update account information.

MotiveLMS User Type Levels
User:  An employee assigned as User can view their training records as well as complete electronic-based training activities.  A User is restricted to viewi...
Wed, 19 Aug, 2026 at 10:26 AM
Update Email Address / User Name
  Depending upon  your organizations protocol, you may not be able to update your email or User name. Please contact your System Administrator or Superviso...
Wed, 19 Aug, 2026 at 10:43 AM
How to Update Password
  To update your password: Select the Account Options icon and click Edit Account. Type in password. Confirm password. Click Update. ...
Tue, 10 May, 2016 at 11:37 AM
Email Address Field
The email address field is not case sensitive. 
Tue, 21 May, 2019 at 1:26 PM
Employee ID (Internal/Other)
This is for an ID that would be required for tracking the users/employees records external to the LMS. 
Fri, 3 Jul, 2020 at 9:20 AM
Password Field
Passwords are case sensitive. 
Wed, 19 Aug, 2026 at 10:47 AM